Thinkscoop

Privacy Policy

Last updated: March 3, 2026

1. Who We Are and Scope of This Policy

This Privacy Policy explains how Thinkscoop (“Thinkscoop”, “we”, “us” or “our”) collects, uses, discloses, and protects personal data in connection with our website thinkscoopinc.com, our marketing activities, and our provision of software development and AI consulting services to clients (together, the “Services”).

This Policy is intended for visitors to our website, prospective and existing clients, suppliers, and other business contacts. It does not replace the confidentiality or data protection terms agreed in any specific Statement of Work, master services agreement, data processing agreement, or similar contract (“Client Agreements”). In the event of conflict, the relevant Client Agreement will prevail.

2. Personal Data We Collect

2.1 Data you provide to us

We collect personal data that you voluntarily provide, including:

  • Contact details – such as your name, business email address, phone number, job title, and company name when you submit a form, download a guide, or communicate with us.
  • Business and project information – details you share about your organisation, goals, challenges, technical environment, and other context needed to scope and deliver our Services.
  • Marketing preferences – your choices regarding receiving newsletters, updates, and event invitations.
  • Support and correspondence – information contained in emails, meeting notes, or other communications with our team.

2.2 Data collected automatically

When you visit our website, we automatically collect certain technical information using cookies and similar technologies (see our Cookie Policy for details), for example:

  • IP address, approximate location inferred from IP, browser and device type;
  • operating system, screen resolution, language settings;
  • pages viewed, time and date of visits, referring URLs, and clickstream data;
  • campaign information (e.g. UTM parameters) where applicable.

2.3 Data from third parties

We may receive limited personal data from:

  • Referral partners and platforms – contact details of prospects who have consented to be referred to us.
  • Business networking platforms – such as LinkedIn, in accordance with your settings on those services.

3. How and Why We Use Personal Data

We process personal data for the following purposes and corresponding legal bases:

  • To respond to enquiries and provide our Services – including scoping, contracting, and delivering projects, and communicating with you about them. Legal bases: performance of a contract; legitimate interests in operating and growing our business.
  • To operate and improve our website and offerings – monitoring usage, troubleshooting, analysing performance, and developing new features.Legal bases: legitimate interests in maintaining and improving our Services; where required, your consent to analytics cookies.
  • To send marketing communications – such as newsletters, event invitations, and product or services updates, in line with your preferences.Legal bases: consent where required by law; otherwise our legitimate interests in promoting our Services to business contacts.
  • To protect our rights, security, and comply with law – including preventing abuse, enforcing our agreements, responding to legal requests, and meeting regulatory obligations. Legal bases: legitimate interests; compliance with legal obligations.

4. Cookies and Similar Technologies

We use cookies and similar technologies to operate our website, remember your preferences, and analyse how visitors use our site. Certain cookies are strictly necessary for the site to function; others (such as analytics) are optional and used only with your consent where required by law.

For full details of the types of cookies we use, the specific tools involved, and how to manage your preferences, please refer to our Cookie Policy.

5. How We Share Personal Data

We do not sell or rent your personal data. We may share personal data with:

  • Service providers who support our operations (for example, cloud hosting, email delivery, analytics, CRM, project management, or accounting tools). These providers are bound by contractual obligations to process personal data only on our instructions and to protect it appropriately.
  • Professional advisers such as lawyers, auditors, and insurers, where necessary for the services they provide to us.
  • Authorities and other parties where required by law, court order, or to protect our legal rights or those of others.
  • Corporate transactions – in connection with a merger, acquisition, financing, or sale of all or part of our business, where appropriate safeguards are applied.

6. International Transfers

We are headquartered in India and may process personal data in India and other countries where we or our service providers operate. Some of these countries may have data protection laws that are different to those in your jurisdiction.

Where required by applicable law (for example, for transfers from the European Economic Area or the United Kingdom), we implement appropriate safeguards, such as standard contractual clauses approved by the relevant authorities, to ensure that your personal data remains protected.

7. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Policy or as required by law, including:

  • Contact and project data for the duration of our relationship and a reasonable period thereafter to manage records, potential disputes, and legal obligations.
  • Marketing data until you unsubscribe or object to such processing, after which we will retain only minimal information to respect your preference.
  • Website analytics data for a period consistent with our analytics provider's standard retention settings, unless a longer period is legally required or justified.

8. Security

We implement appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include access controls, encryption in transit where appropriate, logging and monitoring, and restricting access to personal data to personnel and service providers who have a business need to know it.

However, no system or transmission of data over the internet can be guaranteed to be 100% secure. You are responsible for using secure networks and taking reasonable precautions when communicating with us.

9. Your Rights

Depending on your location and subject to applicable law, you may have some or all of the following rights in relation to your personal data:

  • Right of access to the personal data we hold about you;
  • Right to rectification of inaccurate or incomplete personal data;
  • Right to erasure in certain circumstances;
  • Right to restrict or object to our processing of your personal data;
  • Right to data portability, where technically feasible;
  • Where processing is based on consent, the right to withdraw that consent at any time (without affecting the lawfulness of processing before withdrawal);
  • The right to lodge a complaint with a supervisory or data protection authority, if you believe we have infringed applicable data protection laws.

To exercise any of these rights, please contact us at privacy@thinkscoop.co. We may need to verify your identity before fulfilling your request and may be unable to comply where an exemption applies under applicable law.

10. Children's Privacy

Our website and Services are intended for business users and are not directed to children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe that a child has provided us with personal data, please contact us and we will take appropriate steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, provide additional notice (such as a banner or email).

12. Contact Us

If you have questions about this Privacy Policy or how we handle personal data, please contact us at:

Email: privacy@thinkscoop.co
Postal: Thinkscoop, 40C, Aero Arcade, G-Block, Aerocity Near International Airport, Mohali, Punjab 140603, India