Thinkscoop

Security & compliance

Governance you can put in front
of auditors

Every AI system we build is designed with governance, auditability, and accountability from day one - not retrofitted before a compliance review. We treat security as an engineering discipline, not a checkbox.

NDA from day one

Signed before discovery call

Your cloud, your rules

We operate inside your security perimeter

AI risk register

Maintained across every engagement

Audit-ready logs

Full traceability for compliance review

Six governance pillars

How we protect your data
and your AI systems

These aren't aspirational commitments. They're implemented practices, documented per engagement, and available for your security team to review.

Data Privacy & Access Control

Your data stays yours. Always.

  • Client data is never used to train third-party models

  • We operate within your cloud environment and security perimeter

  • PII detection and redaction implemented before any LLM processing

  • NDA signed from first meeting - security review available on request

  • Access scoped to the minimum necessary for delivery

Evaluation-Driven Development

No AI system ships without a measurement harness.

  • Every deployed AI system has a documented evaluation framework

  • Offline evaluation on held-out test sets before production deployment

  • Online sampling in production for continuous quality monitoring

  • Regression tests in CI/CD - model updates must pass eval before release

  • Hallucination rate and accuracy SLOs defined, enforced, and reported

Production Monitoring & Observability

Full visibility from the moment code goes live.

  • Real-time accuracy, quality, and anomaly monitoring dashboards

  • Full input/output logging with configurable retention (with consent)

  • Alert thresholds with defined on-call response protocols

  • Session tracing for debugging and audit trail requirements

  • Monthly observability reviews included in ongoing engagements

Cost Governance

No surprise LLM invoices. Ever.

  • Per-request cost attribution and team-level budget tracking

  • Hard spending limits with automatic circuit breakers

  • Cost-optimised model routing - right model for the right task

  • Monthly cost reporting and optimisation recommendations

  • Caching and batching strategies to reduce redundant LLM calls

Human-in-the-Loop Design

Confidence thresholds. Clear escalation paths. Human oversight by default.

  • Confidence-based escalation: low-confidence outputs routed to human review

  • Mandatory escalation for sensitive, high-risk, or high-value decisions

  • Human feedback loop integrated into the ongoing evaluation pipeline

  • Clear override mechanisms for operators and reviewers

  • Audit trail for every AI decision and human intervention

Responsible AI Practices

Documentation your legal and compliance teams will actually accept.

  • Prompt injection and adversarial input testing on all deployed agents

  • Output filtering for compliance, safety, and policy adherence

  • Bias testing on applicable systems with documented results

  • AI risk register maintained per engagement

  • Governance documentation suitable for regulatory and audit review

For enterprise evaluations

We can provide your
security team with:

Security & Compliance Deck

Full documentation of our data handling, access controls, and governance practices.

AI Risk Register Template

The risk register format we maintain on every engagement - ready for your audit team.

Evaluation Framework Documentation

How we measure and report on accuracy, hallucination rates, and SLO adherence.

Vendor Security Questionnaire (VSQ)

Available to complete for enterprise procurement and information security teams.

Reference Architecture Diagrams

Infrastructure and data flow diagrams for the AI systems architecture we propose.

Request documents

Need our full security & compliance deck?

Available for enterprise procurement teams, security reviewers, and legal teams. We respond within one business day.

Request security deck

Includes data handling policy, VSQ, and AI risk register

Have a specific security requirement?

Enterprise clients often have custom requirements around data residency, access policies, and compliance frameworks. Tell us what you need - we'll work within your security model.

Talk to us About Thinkscoop